Fix: Windows 7, 64-bit Install for discontinued Terrain Navigator (Std, Pro, and Network editions)

Fixes recurring error: 'Terrain Navigator does not appear to be installed on this PC.'

Introduction

This application is for customers with Terrain Navigator (standard, Pro, and/or Network editions) version 8.0, 8.5, or 8.51 who wish to install their discontinued (and unsupported) version of the application onto a computer running the 64-bit edition of Windows 7. (This is also sometimes referred to as the x64 edition.) Due to a change that Microsoft made in the implementation of the Windows Registry, the 8.0, 8.5, and 8.51 versions of Terrain Navigator will not install properly in Windows 7 x64. (This issue was not present in the Windows Vista 64-bit edition which was the current Microsoft Operating System at the time of their development.) This download corrects this change within the installation of Terrain Navigator, making it possible to complete the configuration process for new states.

This fix is only required for versions 8.0, 8.5 or 8.51 of Terrain Navigator. Those with version 8.6 (or later) need not to download this patch. 

Those who have an active Terrain Navigator Pro subscription for aerial photos and software upgrades should not download this patch. Instead, please uninstall Terrain Navigator Pro 8.x and instead download and install the current version by using the Installer DVD that was provided when the subscription was last renewed. The current installation files can also be downloaded by logging into www.terrainnavigator.com.

Errors Received


During the process of configuring Terrain Navigator or Terrain Navigator Pro to accept the state (or states) included in the package, computers running Windows 7 x64 will report the following error:
Terrain Navigator does not appear to be installed on this PC.
Please insert the Terrain Navigator 'INSTALLER' DVD to begin the setup process.

Doing so simply repeats the process.

Those with the Network Edition of Terrain Navigator Pro receive the following error once the application is setup on the client workstation:
'Terrain Navigator Pro Network' system corrupt, reinstall product from original CD
Reinstalling has no effect on this error.


Applying the Fix


After receiving one of these error messages, press OK. Then, run the file below. This fix will adjust the system registry to allow the further use of Terrain Navigator. Once this fix is applied, no further fixes will be required (unless you are re-installing Terrain Navigator on a new Windows 7 x64 machine.)

For Terrain Navigator Pro an additional step is required to configure Terrain Navigator Pro to recognize the CD (or DVD) discs in the state(s) you have purchased. Once the fix is applied, start Terrain Navigator Pro. A window will appear with 4 buttons: Demo, Install New CD, Help, and Exit. Press Install New CD and follow the on-screen prompts to complete the configuration process.

For Terrain Navigator  (standard edition) an additional step is required to configure Terrain Navigator to recognize the CD (or DVD) discs in the state(s) you have purchased. Once the fix is applied, start Terrain Navigator. A window will appear with 4 buttons: Demo, Install New CD, Help, and Exit. Press Install New CD and follow the on-screen prompts to complete the configuration process.

For Terrain Navigator Pro Network Edition, no further action is needed; the state(s) have already been installed on your network server - running this fix merely establishes the link from the client workstation to the network server.


Is this update included in the TNP 11 subscription?


Yes.
This update has been incorporated in the current release of Terrain Navigator Pro which is obtained by purchasing an annual subscriptions. Subscriptions start at $240 per state/region, per year and can be ordered by calling us at 800-627-7236 x204 or clicking the Purchase button on the top of terrainnavigator.com.

Will this fix work for Windows 8 or 10?


No.
Version 8.x of Terrain Navigator Pro is completely incompatible with Windows 8 (or 10.) Instead, please purchase an annual subscription (which includes TNP version 11) for compatibility with Microsoft's latest Operating Systems.


What happens if I have trouble with running this older version of Terrain Navigator? Is there any support available?


We are pleased to make this fix available to customers who are unable to maintain an active subscription for support, upgrades, and other benefits. We are also happy to provide this fix for those with the Standard Edition of Terrain Navigator - which was discontinued in 2011. That said, we can not provide assistance with its use in any way. Moreover, many incompatibilities present in these older software versions have been corrected. Therefore, if Terrain Navigator is a software product you rely upon, we strongly suggest that you consider purchasing an annual subscription so that you stay up to date with the latest maps, features, and fixes.

Win7 x64 Fix Program Revisions


10/21/09 - Initial Release

Download Link

FixWin7x64.exe
1.31 MB
Version 9.1
Released 04/27/2012
Requires an installation of Terrain Navigator, Terrain Navigator Pro, or Terrain Navigator Pro Network Edition, version 8.0 - 8.51 and the 64-bit edition of Windows 7.

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