How can we improve Terrain Navigator Pro? (Desktop Software)

provide a phone number to call for support

Provide a phone number to call for support. Can't find it in the program or your web site.

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    Patrick Murphy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Our toll free number for live, US-based technical support is published on our web site and in our products: 800-627-7236. Do note that we do not employ a call center, instead callers are answered by those directly responsible for TNP’s design, service, and sales. If you call and get our voicemail, we are likely helping someone else (or in the midst of planning/implementing/testing new features and improvements for TNP). Please leave a voicemail message and we will call you back as soon as we can (usually within an hour, during normal working hours.) Calls that do not leave a voicemail message are automatically discarded by the system and are not able to be returned.

    We pride ourselves on excellent service and support for all our current subscribers. Do note that we are unable to assist callers who do not maintain an active TNP subscription; instead they are welcome to contact us via email at TNPSupport@trimble.com.

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